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Spijkers en Spijkers will not accept any returned merchandise without prior written communication and agreement. You can return item(s) within 14 days at your own expense (non-used item(s) in new condition).Once returned you will be entitled to receive an exchange or a refund, which will not include the cost of the original postage and packaging. We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition. This does not affect and is in addition to your statutory rights as a consumer. Please make sure all returned items are well packaged, as not to be damaged in the post. Please make sure all return packages are sent with a traceable, insured service, as we cannot take responsibility for items damaged or lost in the return transit. Please note – The above information relates only to returns on good purchased through the Spijkers en Spijkers website, not at any of our physical retail stores. Please see in store for such information.
Returns Postage cannot be refunded.
We recommend that you return goods via a recorded delivery service. We cannot be held liable for goods lost in transit. When we have received your return, your refund/exchange will be arranged.
Once the item(s) have been refunded you will receive a confirmation email from us.
If you have any queries, please e-mail us on firstname.lastname@example.org
Please send your return(s) to:
SPIJKERS en SPIJKERS
1e Wijkstraat 7
6828 EA Arnhem